Delete Your MealWise Account

Option 1 — Delete inside the app (recommended)

1. Sign in to MealWise at joinmealwise.com/auth.
2. Open your Dashboard.
3. Scroll to the "Account" section and select "Delete account".
4. Read the on-screen warning and type DELETE to confirm.

Or go directly to joinmealwise.com/account/delete.

Option 2 — Request deletion by email

If you cannot sign in, email support@joinmealwise.com from the address on your MealWise account with the subject "MealWise account deletion request". We will verify your identity and complete deletion within 30 days.

Billing is resolved first

Before anything is deleted, in-app deletion resolves every Stripe web subscription on your account: it cancels an active subscription and confirms with Stripe that it has ended. If billing cannot be safely resolved, deletion stops and your MealWise account stays active so you can try again or contact support.

Deleting your MealWise account does not cancel Apple billing. Apple subscriptions are managed and cancelled through Apple: Settings → your name → Subscriptions → MealWise. Deleting the app does not cancel a subscription either.

What gets deleted

• Profile, household, and family-member records (including information you entered for minors).
• Meal plans, planned meals, saved meal recommendations, favorites, liked meals, meal completions, shopping cart and grocery items.
• Food journal entries and any uploaded journal photos.
• Weight-tracker history, BMI inputs, health goals, dietary conditions, allergies.
• Adherence logs and app activity linked to your account.
• Kroger connection and selected-store information stored by MealWise.
• Subscription records, cancellation requests, and checkout records tied to your own Stripe subscription.
• Your account in our sign-in system (so you can no longer sign in).

Records that may remain

Records that may remain after account deletion include:

• Billing and transaction records — billing-issue records, records acknowledging a move from App Store to web billing, Pending checkout records (unclaimed checkouts associated with an email address), and Stripe and Apple billing-notification event records — kept to reconcile billing and support accounting.
• Security and abuse-prevention records — account-creation authorization records keyed by email, and hashed IP addresses used for rate limiting.
• Email records — email-delivery logs, unsubscribe records and suppression entries, kept to show delivery and honor unsubscribes and suppression.
• Provider records — Stripe and Apple keep their own payment and billing records independently, under their own requirements and policies.

Retained records do not restore your deleted sign-in account. Contact support with questions about those records.

Timing

In-app deletion is immediate. Email requests are completed within 30 days after we verify the request.

Contact

Questions about deletion or your privacy rights: support@joinmealwise.com.